Privacy Policy

December 2011, Version 2.0

Your privacy is important to XL Specialized Trailers. This policy describes our practices regarding personal information collected through our website. We may update this privacy policy from time to time. Each version of our Privacy Policy is marked with a version number and an effective date.


The amount and type of information we collect from you depends on your activities and use of our website. For example:

  • We may collect your IP address to measure our website traffic and to help provide a better user experience.
  • If you come to our website via a link, we may collect the location of the link that referred you.
  • We may collect information about the browser you are using to help optimize our website for future visitors.
  • We may collect computer data or files, often called “cookies,” which may be sent by your web browser and stored on your computer to allow our server to “recognize” you through the navigation of the website.
  • We may keep track of which pages on our website you visit to help provide you with a more personalized experience on our website.
  • When you communicate with us via email through our website generally, we collect your name, address, phone number, email address, and any other information you provide about your general, service, or career request to respond to your inquiry.
  • When you communicate with us via email through our website regarding service, we collect your name, company name, address, phone number, email address, and any other information you provide about your parts, warranty, or general technical request, including any VIN (s) of your trailer(s), to respond to your inquiry.
  • When you sign up for our newsletter, we collect your name, company name, email address, and market interests to subscribe to our newsletter.
  • If you submit an employment application through our website, we collect your name, address, phone number, email address, education history, employment history, personal references, and other information relevant to employment qualifications.


We may use your information to contact you regarding website issues you report, the information you request, service problem(s) you report, employment application(s) you submit, or to respond to a communication from you generally or as otherwise described in this policy. If you sign up for our newsletter, we will send our [monthly] newsletter to the email address you specify. We may occasionally send you promotional materials or updates on important information about our company and services.


We restrict access to your information to those who need access to it, which may include subsidiaries, licensees, affiliates, assigns, successors, or third-party service providers. Third-party service providers include, without limitation, dealers, website developers and hosts, advertising agencies, and other service providers whose use of your information is limited to providing services to us. Other than as described in this policy, we do not sell, trade, rent, license, or otherwise share your information with others.

We may disclose your information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your information may also be disclosed in the event of any future sale of some or all of our business or a merger with another company.


We employ administrative, technical, and physical safeguards to maintain the confidentiality of your information.


While we work hard to ensure we use and disclose your personal information only for the purposes identified in this policy, you can choose not to provide personal information or to limit our use of your personal information as follows:

You may have your information removed from our marketing lists used to inform you of new or relevant products, services, or special offers, or withdraw your consent to use your information by contacting us through the contact us page or at (877) 283-4852. This withdrawal of information may limit our ability to provide you with the highest quality service possible.

Third-Party Websites

Our website may contain links to other websites. These links are provided solely as a convenience to you and are not endorsements of any products or services on such websites. These websites may have privacy policies different than ours.


Parts & Service

Shipping & Receiving
1057 South 3rd Street
Manchester, IA 52057

Parts & Service


Nikki Main
Parts & Service Specialist

Kelly Niles
Parts & Service Specialist

Sam Sullivan
Parts & Service Specialist

Leon Wilson
Product Engineer & Warranty Specialist